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Customer Service:
(919) 968-9466

Returns or order by mail:
Backstreet Records
1818 MLK Jr Blvd #300
Chapel Hill, NC 27514

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Standard Delivery is U.S. Mail or UPS Ground in the U.S.; or Air Mail for International orders. Please allow 1-4 weeks for standard shipping. We always do our best to fulfill orders as quickly as possible, and there's a very good chance you'll receive yours sooner than that.... but we do ask that you allow up to four weeks for standard shipping.

Expedited Shipping is available to U.S. destinations. Customers requesting Overnight or 2-Day service should have delivery within, respectively, one or two business days from when we received your order. Expedited orders received after 2 p.m. Eastern will usually be processed the following business day.

We offer a money-back guarantee on every item in our shop. To return merchandise for any reason within 30 days of purchase, for either refund or exchange, simply contact Customer Service at the phone number/email address above to arrange a no-hassle return. If arranging an exchange for merchandise that is not damaged or defective (such as needing a different T-shirt size), we do ask that the customer cover additional shipping costs.

Thanks for shopping with Backstreet Records!

Click here for the Latest Additions to the Shop

Backstreet Records is the mail-order division of Backstreets. If you're looking for all things Boss, you've come to the right place. Springsteen is our specialty, and we carry every official item we can find. From music to memorabilia, our online catalog is packed with Boss merchandise in addition to Backstreets Magazine, and satisfaction is guaranteed. Backstreet Records is mail order you can trust.

Holiday shopping? Unlike every year in recent memory, this year we're unable to provide an order-by date for guaranteed Christmas delivery. Given the supply chain issues and post office slowdowns we've all heard about, we don't want to make explicit delivery-time promises (other than Expedited shipping).

But we DO promise that we'll be working as hard and as fast as we always do at this time of the year to get your stuff on its way to you quickly, and we simply recommend placing your order as early as you can, for the best shot at receiving it in plenty of time.

We're collectors and fans, just like you, so we'll treat you the way we'd like to be treated ourselves.

FREE official cloth patch with every order of 'The Legendary 1979 No Nukes Concerts,' whether on CD/Blu-ray, CD/DVD, or Vinyl LP.

This bonus limited-edition item is a shaped, sew-on patch created specifically for the 2021 No Nukes release, die-cut and embroidered with silver metallic thread to echo the album cover. 
Official promo item available exclusively to Backstreets customers.


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