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Customer Service:
(919) 968-9466
orders@backstreets.com

Returns or order by mail:
Backstreet Records
1818 MLK Jr Blvd #300
Chapel Hill, NC 27514
USA

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SHIPPING OPTIONS (select at checkout): Standard Delivery is U.S. Mail or UPS Ground in the U.S.; or Air Mail for International orders. Please allow 1-4 weeks for standard shipping. We always do our best to fulfill orders as quickly as possible, and there's a very good chance you'll receive yours sooner than that.... but we do ask that you allow up to four weeks for standard shipping. Expedited Shipping is available to U.S. destinations. Customers requesting Overnight or 2-Day service should have delivery within, respectively, one or two business days from when we received your order. Expedited orders received after 2 p.m. Eastern will usually be processed the following business day. RETURN POLICY We offer a money-back guarantee on every item in our shop. To return merchandise for any reason within 30 days of purchase, for either refund or exchange, simply contact Customer Service at the phone number/email address above to arrange a no-hassle return. If arranging an exchange for merchandise that is not damaged or defective (such as needing a different T-shirt size), we do ask that the customer cover additional shipping costs. Thanks for shopping with Backstreet Records!