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Customer Service:
(919) 968-9466
orders@backstreets.com

Returns or order by mail:
Backstreet Records
1818 MLK Jr Blvd #300
Chapel Hill, NC 27514
USA


SHIPPING OPTIONS
(select at checkout):

Standard Delivery is U.S. Mail or UPS Ground in the U.S.; or Air Mail for International orders. Please allow 1-4 weeks for standard shipping. We always do our best to fulfill orders as quickly as possible, and there's a very good chance you'll receive yours sooner than that.... but we do ask that you allow up to four weeks for standard shipping.

Expedited Shipping is available to U.S. destinations. Customers requesting Overnight or 2-Day service should have delivery within, respectively, one or two business days from when we received your order. Expedited orders received after 2 p.m. Eastern will usually be processed the following business day.

ORDERING FOR THE HOLIDAYS?
For U.S. destinations, we can guarantee delivery before Christmas for all orders placed by December 10. Domestic orders placed December 11 or later may still arrive in time (well be doing our best to get everything sent out quickly), but after December 10 only those orders which request Expedited Shipping can be guaranteed on-time. We also recommend using Expedited Shipping if you need your items to arrive by an earlier date (for a holiday party, Hannukah, etc.). Expedited orders placed by 2 p.m. Eastern will ship on the same day.

For orders shipping outside of the U.S., unfortunately we arent able to guarantee delivery time (its in the hands of the postal service, which does slow down around this time of the year), but wed recommend ordering sooner rather than later, and well be working hard to get your package in the mail as quickly as we can!

RETURN POLICY
We offer a money-back guarantee on every item in our shop. To return merchandise for any reason within 30 days of purchase, for either refund or exchange, simply contact Customer Service at the phone number/email address above to arrange a no-hassle return. If arranging an exchange for merchandise that is not damaged or defective (such as needing a different T-shirt size), we do ask that the customer cover additional shipping costs.

Thanks for shopping with Backstreet Records!


Backstreets Magazine Subscription: OVERSEAS

 
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One year (4 issues): $36
Two years (8 issues): $64
Three years (12 issues): $90
 
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New subscriptions begin with Backstreets #91, the Fall/Winter 2013 issue, out now!

Renewing at any time will add 4 issues per year to your subscription.

Publishing since 1980, Backstreets Magazine is a printed magazine for Bruce Springsteen fans, dedicated exclusively to his music and performance career. Yep, it's all Boss, all the time. Like the website, the magazine also covers "the extended family" -- the E Street Band in particular, as well as other related Jersey Shore musicians, like Southside Johnny and the Asbury Jukes. But "The Boss Magazine" is our subhead, and that's the goal with each issue: to focus squarely on what concerns Springsteen fans.

If you're interested in the magazine, we highly recommend that you consider subscribing -- not only to support Backstreets more directly, but for the convenience of getting the magazine as soon as it comes off the press and at a discount from the cover price. And it's risk-free -- we offer a money-back guarantee if you're not happy.

Backstreets was a quarterly for a long period of time; in recent years, with Backsreets.com bearing much more of the news load, the printed magazine's publication schedule has been far more sporadic. But each "year" of your subscription guarantees you the next four issues, regardless of when they're published, and subscribers receive them hot off the presses. Recent editions have been selling out, so subscribing is the best way to guarantee you don't miss one. And we appreciate the support!


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