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Customer Service:
(919) 968-9466
orders@backstreets.com

Returns or order by mail:
Backstreet Records
1818 MLK Jr Blvd #300
Chapel Hill, NC 27514
USA


SHIPPING OPTIONS
(select at checkout):

Standard Delivery is U.S. Mail or UPS Ground in the U.S.; or Air Mail for International orders. Please allow 1-4 weeks for standard shipping. We always do our best to fulfill orders as quickly as possible, and there's a very good chance you'll receive yours sooner than that.... but we do ask that you allow up to four weeks for standard shipping.

Expedited Shipping is available to U.S. destinations. Customers requesting Overnight or 2-Day service should have delivery within, respectively, one or two business days from when we received your order. Expedited orders received after 2 p.m. Eastern will usually be processed the following business day.

ORDERING FOR THE HOLIDAYS?
For U.S. destinations, we can guarantee delivery before Christmas for all orders placed by December 10. Domestic orders placed December 11 or later may still arrive in time (well be doing our best to get everything sent out quickly), but after December 10 only those orders which request Expedited Shipping can be guaranteed on-time. We also recommend using Expedited Shipping if you need your items to arrive by an earlier date (for a holiday party, Hannukah, etc.). Expedited orders placed by 2 p.m. Eastern will ship on the same day.

For orders shipping outside of the U.S., unfortunately we arent able to guarantee delivery time (its in the hands of the postal service, which does slow down around this time of the year), but wed recommend ordering sooner rather than later, and well be working hard to get your package in the mail as quickly as we can!

RETURN POLICY
We offer a money-back guarantee on every item in our shop. To return merchandise for any reason within 30 days of purchase, for either refund or exchange, simply contact Customer Service at the phone number/email address above to arrange a no-hassle return. If arranging an exchange for merchandise that is not damaged or defective (such as needing a different T-shirt size), we do ask that the customer cover additional shipping costs.

Thanks for shopping with Backstreet Records!


Backstreets SuperSub: U.S. (1 year)

 
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Code: SSUB-US
Price:$55.00

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New subscriptions begin with Backstreets #91, the Fall/Winter 2013 issue, out now!

About the SuperSub: Years ago—partly due to the demands of our phone hotline, partly to satisfy those supporters who wanted the fastest possible service—Backstreets began a "SuperSubscriber" program. The telephone hotline may be obsolete, but the SuperSub continues.

Our SuperSubs are those hardcore fans who also serve as the supporting members of our magazine. Besides faster shipping for their magazine (First Class rather than Periodicals Class), SuperSubs get some extra perks in addition to their magazine subscription. At $55 a year, it's not for everybody—but the First Class service alone can be worth its weight in gold when you need your Boss "fix" as soon as possible.

SuperSub benefits include:

  • FIRST CLASS Subscription to all Backstreets Publications. This subscription includes all issues of not only Backstreets Magazine, but also any Backstreet Records Catalog and Hot Sheets. Backstreets Magazine is sent by bulk mail to regular subscribers, so being a SuperSub means the fastest service. In addition to Backstreets Magazine, Supersubs also receive any and all publications from Backstreet Records, including all catalogs (of Springsteen products available by mail — without the SuperSub, a catalog subscription must be purchased separately) and Hot Sheets (available only to SuperSubs). Our Hot Sheets list additions to the Catalog along with Supersub-only sales. When Backstreet Records comes across limited quantities of collectibles, SuperSubs generally hear about them first.

  • Exclusive SuperSub-only Backstreets Staff T-Shirt. SuperSubs receive our exclusive Backstreets staff t-shirt made especially for them. A new shirt is designed each year or so and sent out to SuperSubs only. These shirts have featured some gorgeous designs, and we've seen them sold for a considerable price on the collectors' market. The Backstreets staff t-shirt, while FREE for SuperSubs, is often not made available at all to the general public. Be sure to let us know your T-shirt size when you subscribe, and we'll make sure you get at least one Staff T-Shirt with your super subscription (depending on when we design them, some lucky SuperSubs wind up with two).

  • Holiday Cards from Backstreets. We send our own Holiday card (and special gifts sometimes, too!) each year to SuperSubs to show our thanks for your support.

  • A free classified ad in each issue. A 20-word ad in each issue — if you choose to take advantage of it, this alone is an $80 value (sorry, no "For Sale" ads in this deal, only trades, wanteds, personals, pen pals, etc).

As a SuperSub, you're making an extra contribution that helps to keep us going, so we do our best to provide you with super service. We really appreciate your support!


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